| Title: | Load Data from 'Ringostat API' |
| Version: | 0.1.5 |
| Description: | Loading calls data from 'Ringostat API'. See https://help.ringostat.com/knowledge-base/article/integration-with-ringostat-via-api. |
| License: | MIT + file LICENSE |
| Imports: | httr2, stringr, cli, readr (≥ 2.0.0) |
| Encoding: | UTF-8 |
| RoxygenNote: | 7.2.1 |
| NeedsCompilation: | no |
| Packaged: | 2022-08-12 09:11:45 UTC; Alsey |
| Author: | Alexey Seleznev 
[aut, cre],
Netpeak [cph] |
| Maintainer: | Alexey Seleznev <selesnow@gmail.com> |
| Repository: | CRAN |
| Date/Publication: | 2022-08-12 09:30:05 UTC |
ringostat: Load Data from 'Ringostat API'
Description
Loading calls data from 'Ringostat API'. See https://help.ringostat.com/knowledge-base/article/integration-with-ringostat-via-api.
Author(s)
Maintainer: Alexey Seleznev selesnow@gmail.com (ORCID)
Other contributors:
Netpeak [copyright holder]
Set Ringostat API key
Description
Set Ringostat API key
Usage
rs_auth(api_key)
Arguments
api_key |
Your API key |
Value
No return value, called for side effects
Download call recording
Description
Download call recording
Usage
rs_download_record(call_id, out_file = NULL)
Arguments
call_id |
uniqueid of call |
out_file |
name of output wav file |
Value
TRUE if has been downloaded successfully
Examples
## Not run:
rs_download_record("ua-987h79879")
## End(Not run)
Get calls data
Description
Get calls data
Usage
rs_get_call_data(
date_from = Sys.Date() - 14,
date_to = Sys.time(),
fields = c("caller", "dst", "pool_name", "disposition", "calldate", "category_mark",
"duration", "call_type", "waittime", "billsec", "connected_with", "call_counter",
"proper_flag", "repeated_flag", "utm_source", "utm_medium", "utm_campaign",
"utm_content", "utm_term", "uniqueid", "category_number", "employee_number",
"employee_mark", "client_id", "remote_ip", "refferrer", "landing", "recording",
"recording_wav", "call_card", "additional_number", "has_recording", "scheme_name",
"duration_ms", "department",
"caller_number"),
filters = NULL,
merge = 0,
order = NULL
)
Arguments
date_from |
Start date |
date_to |
End date |
fields |
List of fields for selection from the call log, see link |
filters |
Filters for selecting data that meet a condition by field value |
merge |
Aggregating the sample by the caller's number: 0 - do not combine; 1 - combine every 24 hours; 2 - combine for all time; |
order |
Sorting a selection |
Value
tibble with calls data
Examples
## Not run:
calls <- rs_get_call_data(
date_from = "2021-09-01",
date_to = "2021-09-30",
fields = c('caller', 'utm_campaign'),
filters = "utm_campaign=brand"
)
## End(Not run)